Independent Hearing Aid Repairs

12,000+

2012

Hear Pure opened in Chester

Patients helped

Independent Hearing Aid Repairs You Can Trust

Hearing aids are an essential part of everyday life, helping you stay connected to family, friends, and the world around you. When something goes wrong, you need a repair service that’s quick, reliable, and transparent. That’s where Hear Pure’s independent hearing aid repairs come in , providing expert fixes for all leading brands, without bias or delay.

Fast, Reliable Repairs for All Major Brands

Because we’re independent, we can repair hearing aids from any manufacturer, including Oticon, Phonak, Widex, Signia, ReSound, Starkey, and more. Whether your device has a minor fault or needs a full refurbishment, our skilled audiologists and technicians will diagnose the issue and restore your hearing aid to peak performance.

We understand how disruptive it can be to be without your hearing aids, so we aim to provide fast turnaround times, with many repairs completed the same day or within 48 hours.

A Range of Hearing Aids

Receiver In Canal (RIC)

A Receiver-in-Canal (RIC) hearing aid is a type of hearing device where the receiver (or speaker) is placed directly in the ear canal, connected by a thin wire to the main body of the aid that sits behind the ear. RIC hearing aids are suitable for individuals with mild to severe hearing loss, letting in natural sounds and minimizing occlusion or the "plugged up" feeling.

In The Canal (ITC)

An In-the-Canal (ITC) hearing aid is a custom-fit device that sits partially in the ear canal, making it less visible than larger styles. ITC hearing aids are ideal for individuals with mild to moderate hearing loss, offering a balance of discreetness and power.

Invisible In Canal (IIC)

An Invisible-in-Canal (IIC) hearing aid is the smallest custom-fit hearing device, designed to sit deep within the ear canal, making it virtually invisible. IIC hearing aids are suitable for individuals with mild to moderate hearing loss, offering maximum discretion without sacrificing sound quality.

Common Hearing Aid Problems We Fix

Our independent repair service covers a wide range of issues, including:

• Blocked microphones or tubing

• Battery and charging faults

• Moisture or wax damage

• Broken casings or earmoulds

• Connectivity or sound distortion problems

If your hearing aids are beyond repair, we’ll give honest advice about replacement options , with no pressure to buy from a specific brand.

Why Choose an Independent Repair Specialist

Independence means freedom to focus on you, not manufacturer quotas. Our repairs are carried out using genuine parts wherever possible, ensuring both quality and longevity. We’ll also check the device’s settings to make sure performance is optimised before returning it to you.

Where We're Based

Our address

1a Hoole Road, Chester, CH2 3NQ

Clinic Hours

Mon, Tues, Thurs & Fri 9am-5pm

Phone No.

Mon-Fri 9am-5pm

Phones answered

01244 311142

Visited with regard to a problem with one of my Widex Aids.
Problem sorted in minutes and I am delighted with the service as always.
A very customer orientated company, not many like them left.

John G

★★★★★

Why Choose Hear Pure

At Hear Pure, we offer:

• All-brand repair expertise backed by years of experience.

• Transparent pricing with no hidden costs.

• Quick turnaround to get you hearing clearly again fast.

• Personal service from independent audiologists who care.

When your hearing aids need attention, trust Hear Pure for professional, independent repairs that restore clarity, comfort, and confidence.