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Hear Pure is the perfect fit for me. My career was previously as a Prison Law Supervisor but after many years, I moved to hearing care and trained with a big multi national hearing chain. I decided I prefer working with a local business that's impartial and patient focused. Time with my patients is so rewarding and I love what I do.
Hearing & Aural Care
I joined Hear Pure as a Customer Care Assistant in 2018 where I was able to help with patient hearing queries and maintenance of their hearing aids. In 2020, as we have become so busy, I decided to complete a Hearing Care & Aural Care Qualification. It's been such a pleasure to learn so much and now I'm able to help hands on with patients ear wax removal and all hearing aftercare appointments.
I’m Vanessa, the founder of Hear Pure. Hearing loss has had a profound impact on my own life as
my mother has Usher Syndrome which affects her hearing, vision and balance. The difficulties of hearing her grandchildren motivated her to address this and my mum wears a top of the range invisible hearing aids.
In my early thirties, and after the birth of my second child, I too found myself faced with the challenges of hearing loss when I was diagnosed with the abnormal bone growth condition otosclerosis and I now wear a single RIC hearing aid to my left ear.
I quickly discovered there was a demand for a quality provider who could offer a professional and personal service and so in 2012, the Chester clinic opened, followed by Heswall in 2016 and then Wilmslow in 2017.
Hearing & Aural Care
After marrying my wife Vanessa, it was a natural progression to become involved in the business. Vanessa lives and breathes the clinics and I'm blessed to be helping patients hear each day. So many of our patients come in quite nervous, and our service, approachability and manner with everyone we help is so important. Every day is just great.
I joined Hear Pure in 2017 and I love being the friendly face at our Heswall Clinic. As I also look after my grandchildren, I'm in Heswall three days a week. I listen and help patients with all their queries and I can also help with maintenance of Hearing Aids. I also update myself regularly when new hearing aids are introduced.